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PRIVACY POLICY

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

 

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@hausurban.com or mailing us at: Haus Urban, 55 West 116th St #199, NY NY 10026

 

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

SECTION 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

 

Payment

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

 

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 

 

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

 _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

 _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

 _secure_session_id, unique token, sessional

 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

 

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Office at info@hausurban.com.

WE ARE...
CERTIFIED CRUELTY FREE
MADE IN HARLEM
VEGAN FRIENDLY
BLACK OWNED
WE ARE...
CERTIFIED CRUELTY FREE
MADE IN HARLEM
VEGAN FRIENDLY
BLACK OWNED
WE ARE...
CERTIFIED CRUELTY FREE
MADE IN HARLEM
VEGAN FRIENDLY
BLACK OWNED
WE ARE...
CERTIFIED CRUELTY FREE
MADE IN HARLEM
VEGAN FRIENDLY
BLACK OWNED
WE ARE...
CERTIFIED CRUELTY FREE
MADE IN HARLEM
VEGAN FRIENDLY
BLACK OWNED
WE ARE...
CERTIFIED CRUELTY FREE
MADE IN HARLEM
VEGAN FRIENDLY
BLACK OWNED
WE ARE...
CERTIFIED CRUELTY FREE
MADE IN HARLEM
VEGAN FRIENDLY
BLACK OWNED
WE ARE...
CERTIFIED CRUELTY FREE
MADE IN HARLEM
VEGAN FRIENDLY
BLACK OWNED
WE ARE...
CERTIFIED CRUELTY FREE
MADE IN HARLEM
VEGAN FRIENDLY
BLACK OWNED
WE ARE...
CERTIFIED CRUELTY FREE
MADE IN HARLEM
VEGAN FRIENDLY
BLACK OWNED

Customer Reviews

Overall rating: 4.9 / 5 from 2585 reviews.

Customer photo review of Phuket Glaze Dry Body Oil | Mango Sticky Rice

As I work overseas I have to order your products and have them sent home to the states then mailed out here to me. I must say that I have not been disappointed in any sense. The oil lasts the whole day and keeps my skin feeling smooth and hydrated. And wearing them with the right cologne is a plus if you blend it right. Keep the good products coming, as well as the excellent customer service. P.S. Still waiting on the bottle of Black Love that is one of the best. Love You Guys Steve Thomas

Phuket Glaze Dry Body Oil | Mango Sticky Rice

Customer photo review of Pisces Glaze Dry Body Oil, 8 oz| Sea Salt + Orchid

Since Pisces is obviously the best sign of the zodiac, I expected no less from the body oil. It has the crisp, cool, salty scent of the sea. I really wish there was a body butter to go with it

Pisces Glaze Dry Body Oil, 8 oz| Sea Salt + Orchid

Customer photo review of Taurus Butter Body Balm, 8 oz | Cardamom Whip

My favorite Haus scent. As with all fragrance really it’s hard to describe; sort of like a spicy powder with a coconut wafer cookie action. The lotion is really lovely and soaks in right away.

Taurus Butter Body Balm, 8 oz | Cardamom Whip

Customer video review of Navidium Shipping Protection

I love this sample set and all of the oils. They are so moisturizing and smell amazing Especially The soft life and Dalgona. Will be buying full size of the other 3 samples.

Navidium Shipping Protection

Customer photo review of 2026 Vault Glaze Dry Body Oil | Just Dessert

So happy to be stocked up on my faves after the Vault sale! Saturday Morning smells so wholesome -- sweetness, but grounded in a sort of clean earthiness of the grain smell underneath. I get so many compliments with this one!

2026 Vault Glaze Dry Body Oil | Just Dessert

Customer photo review of 2026 Vault Glaze Dry Body Oil , 8 oz. | Fresh & Floral

I love this scent! I took a chance based on the description. It is perfectly named. I wish I had purchased 2. Only complaint is the packaging. The foil seal wasn’t intact and the cap wasn’t fully tightened so I ended up cleaning up the other bottles, which were covered in oil.

2026 Vault Glaze Dry Body Oil , 8 oz. | Fresh & Floral

Customer video review of GLAZE Mini Trio | Customizable Set

I really love this stuff. As a cancer patient chemo made my lower legs dry. This has helped a lot. A benefit I wasn’t expecting. Once I placed an order and forgot my discount coupon. I sent an email and you guys attached the coupon anyway. I always remember that and that’s what it’ll keep me coming back.

GLAZE Mini Trio | Customizable Set

Customer photo review of SATURDAY MORNING GLAZE DRY BODY OIL | CEREAL + MILK

I was devastated when I first ordered this because it was discontinued and my heart was broken. Imagine my surprise when I saw it advertised again for a short period of time, I knew I had to get it and my hope and prayer is that it is being reformulated so that it can be offered again. There is nothing more nostalgic and homey than cereal milk and the scent that it conjured for me. It reminds me of being at my grandmother‘s house watching cartoons with my big brother and eating big bowls of cereal, even though we were lactose intolerant! Lol it not only smells good, but it moisturizes my skin, especially in this East Coast cold; never stop making this!

SATURDAY MORNING GLAZE DRY BODY OIL | CEREAL + MILK

Customer photo review of GLAZE Mini Trio | Customizable Set

I love getting the trio set! It let's me try new scents and get an idea of my next purchase. The oils feel great and leave me feeling sensual and my skin irresistibly soft.

GLAZE Mini Trio | Customizable Set

Customer photo review of GLAZE | Dry Oil Blend for Body

This has quickly become one of my go to oils immediately after the shower. It smells light and floral with a spicy tinge. I love it.

GLAZE | Dry Oil Blend for Body

Customer photo review of Haus Urban X Collection

This refreshed collection is SO NICE! I love all the scents and I wish I could get a big bottle of Pure Shores!!

Haus Urban X Collection

Customer photo review of Blindfold Me Glaze Dry Body Oil (8 oz) | Dulce de Leche

Yoooooo! As you can see it’s almost gone! Blindfold Me got me In trouble. Not only does my skin feel amazing and smell edible (as with ALL the oils) but it had this man sniffing and licking my shoulder talking about I see why it’s called blindfold me! Don’t walk RUN AND ORDER THIS CHILE!

Blindfold Me Glaze Dry Body Oil (8 oz) | Dulce de Leche

Customer photo review of VIRGO SZN GLAZE DRY BODY OIL (8 OZ) | BLACK AMBER JASMINE

Listennnnn, ya’ll know what new fresh crisp from the bank bills smell like yeah that!!!! 2nd time ordering and will do again, it’s a staple in my scent collection. It got me bit a couple times too lol

VIRGO SZN GLAZE DRY BODY OIL (8 OZ) | BLACK AMBER JASMINE

Customer photo review of GLAZE Mini Trio | Customizable Set

This was the PERFECT introduction to Haus Urban! The size is great for really trying out the scents and the oils feel so luscious! Highly suggest the trio set for variety and a great value.

GLAZE Mini Trio | Customizable Set

Customer photo review of GLAZE Mini Trio | Customizable Set

I have ordered the trios set. If you haven't noticed, in the picture, I am almost out of the Dry Body oil HOME COMING, which is my personal favorite. I love the other two but home HOME COMING IS MY FAVORITE.

GLAZE Mini Trio | Customizable Set

Customer photo review of Scent Sample & Reusable GLAZE Dropper

I wanted to try Black Joy and buying this small sample was my chance. It’s a deep musk scent. I will be purchasing full size products

Scent Sample & Reusable GLAZE Dropper

Customer photo review of Luxe Body Duo

This has become my signature scent all year round! 🌿🔥 I always get compliments whenever I wear it, and what I love most is how it blends perfectly with any cologne I put on enhancing the fragrance instead of competing with it. Truly a staple in my routine. 💯

Luxe Body Duo

Customer photo review of Blindfold Me Glaze Dry Body Oil (8 oz) | Dulce de Leche

Blindfold me, please!! Oh man, so my previous favorite is Cakey, it’s sweet and gourmand and everything I love in a scent. But Blindfold Me has blown poor cakey away!! I was obsessed with *myself* when I put this on! It’s so good! I love these because my legs are always so dry and it doesn’t matter how much lotion I apply, it just doesn’t do anything. These oils are a lifesaver for me and they all smell amazing.

Blindfold Me Glaze Dry Body Oil (8 oz) | Dulce de Leche

Customer photo review of GLAZE | Dry Oil Blend for Body

Love how the Original Rice Flower & Shea Dry Oil Blend keeps me moisturized, glowing and smelling yummy in the dry desert heat! Nothing compares and I’m forever loyal to the brand.

GLAZE | Dry Oil Blend for Body

Customer photo review of Big 3: Astro Collection | Custom Zodiac Trio

The dry oil is what it is- if you like a light oil moisturizer, then it’s great. Obviously scent is wildly subjective. I hate almost every perfume/cologne/body wash I encounter in the wild on other people. They’re usually feel sharp and artificial to me. Taurus is probably the yummiest thing I’ve ever smelled. It’s mild, warm and a little sweet and hits kind of low, not up in my sinuses. I like the Cancer scent also. Libra, however, registers as a stereotypically “perfumey” scent for me and i find it overpowering and really persistent. I got some on my hands and washed them five times and could still smell it hours taker. (For reference I also like Cakey and my previous favorite was mixing Dalgona and F*ckboy. Apparently I want to smell like spiced baked goods.) I really wish that scents beyond the usual, always-stocked catalog were available in the $5 sample dropper. I read the descriptions carefully to pick scents I hope I will like but I’m still expensively wrong about half the time. If the butter and the body wash were available in Taurus I would definitely buy those also.

Big 3: Astro Collection | Custom Zodiac Trio

Customer photo review of Scent Sample & Reusable GLAZE Dropper

Soft Life is such a subtle, calming scent that evokes sensuality and peace. I love it and will be reordering more soon!

Scent Sample & Reusable GLAZE Dropper

Customer photo review of GLAZE Sample Sachet Set

It's good stuff! I will definitely try a full size body oil with one of the sample fragrances in the sample set. This was a great way to try a new moisturizer.

GLAZE Sample Sachet Set

Customer photo review of GLAZE | Dry Oil Blend for Body

All I can say is, Wow! I love the scent, I love the texture, I love how it makes my skin feel! Definitely will be recommending and ordering more from Haus Urban.

GLAZE | Dry Oil Blend for Body

Customer video review of GLAZE Mini Trio | Customizable Set

I am in love with these oils, the only fragrant skin product I trust on my eczema and sensitive skin!! I just want to smell them all day!!

GLAZE Mini Trio | Customizable Set

Customer photo review of Luxe Body Duo

I’m replacing all of my favorite scents with the dry body oil! Do they smell great, sure…but do they moisturize? Not really. The Glaze Body Oil does both for a full day. And my perimenopause skin loves it!

Luxe Body Duo

Customer photo review of GLAZE Mini Trio | Customizable Set

Black love is my new favorite! If black love had a scent baybee that’s what it would be! I’m waiting to use Virgo Szn for a wedding it smells so sexy. And my daughter loves Cakey!

GLAZE Mini Trio | Customizable Set

Customer photo review of GLAZE | Dry Oil Blend for Body

Love the smell and feel of this oil on my skin — even put a drop or two in my hair.

GLAZE | Dry Oil Blend for Body

Customer photo review of Meet & Greet Mini Suite

Love these two scents Cakey and Soft Life. Cakey smells like an Angel’s Food cake. Soft Life reminds me of a beautiful summer day.

Meet & Greet Mini Suite

Customer photo review of GLAZE | Dry Oil Blend for Body

My daughter gave me your products for Christmas and I absolutely love them! I'm 65, losing weight, and am in the sun a LOT! Both the oil and the butter have helped my skin to tighten up as well as keeping it moisturized after the sun. I'm a customer for life!

GLAZE | Dry Oil Blend for Body

Customer photo review of GLAZE | Dry Oil Blend for Body

The Glaze Dry Body Oil has my body glowing. I have never had light reflect off my skin before. Get this I skipped a few days, my skin was still hydrated the shine slowly faded but the hydration lasted. I posted this out to all my friends.

GLAZE | Dry Oil Blend for Body

Customer photo review of The LOWKEY Collection

Absolutely love these products- it’s become a part of my daily routine. I get compliments on my skin being soft, tattoos being vibrant, and that I smell amazing. The only thing that kept me from giving 5 stars was that I received an unscented dry glaze instead of black joy. Not too worried though because I’ll 100% be buying again.

The LOWKEY Collection